Support
Need help with BookedUp or another of our apps? Email paradoxdatasystems@gmail.com. Include your phone model and what you were doing, and we’ll get back to you, usually within one business day.
BookedUp questions
How do I move my data to a new phone?
On your old phone, open More › Your data and tap Back up now (on Android, pick a backup folder like Google Drive first). On the new phone, install BookedUp and choose “Moving from another phone? Restore a backup” on the first screen, then pick your backup file.
Why do I have to tap Send on every text?
Texts go out from your own phone number through your Messages app, so there are no texting fees. Phones require you to tap Send yourself. BookedUp fills in the message for you.
Does BookedUp take card payments?
No. BookedUp shows your own payment app’s pay code (Cash App, Venmo, PayPal, Zelle, Square) and records how you were paid. Card numbers never go through the app.
I’m not getting reminder notifications.
Check that notifications are allowed for BookedUp in your phone’s settings, and that texting is on in More › Texts and reminders. On Android, turning off battery optimization for BookedUp helps reminders arrive on time.
How do I delete my data?
Open More › Your data › Erase everything on this phone, or uninstall the app. Delete any backup files you saved to Drive or iCloud yourself. We don’t hold a copy.